Effective Date: 01/22/2025
Britsure Services (“we,” “us,” “our”) is committed to safeguarding and preserving the privacy of all personal data provided to us in relation to:
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The ongoing operation and organization of our legitimate business activities or services;
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Visits to our website or mobile applications;
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Any other interaction with us.
This may include personal data that you provide to us or that we collect from you.
Purpose of Processing Personal Data
Britsure Services processes your personal data to provide cleaning services. The legal basis for processing your personal data is our legitimate interests in meeting our contractual obligations to customers regarding cleaning and associated services and responding to potential customer inquiries.
Additionally, we may process your data to promote our services and to market these services to our existing customers.
Your personal data may be shared with our cleaning team to fulfill our contractual obligations and provide cleaning services. It is also passed to our CRM provider, Jobber, for customer relationship management.
We will update this policy as required to comply with current legislation in the UK and EU. You may wish to revisit this policy periodically to view any updated content.
Terms and Definitions
To ensure clarity, the following terms are explained:
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General Data Protection Regulation (GDPR): Regulation (EU) 2016/679 to strengthen and unify data protection for individuals in the EU and govern the export of personal data outside the EU.
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Data Breach: A security breach leading to the accidental or unlawful destruction, loss, alteration, or unauthorized access to personal data.
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Data Controller: The entity that determines the purposes and means of processing personal data.
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Data Processor: The entity that processes data on behalf of the Data Controller.
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Personal Data: Information related to an individual that can be used to identify them, directly or indirectly.
Who Are We?
Where this policy refers to “we,” “us,” or “our,” it refers to Britsure Services, a business providing domestic and commercial cleaning services. We act as the Data Controller when processing data for our business purposes.
Contact Details for Data Controller:
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Address:
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Email:
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Phone:
Our Data Protection Principles
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Lawfulness, Fairness, and Transparency: Personal data is processed lawfully, fairly, and transparently.
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Purpose Limitation: Data is collected for specific, legitimate purposes and not processed further unless compatible with those purposes.
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Data Minimization: Data collection is limited to what is necessary for the specified purposes.
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Accuracy: Personal data is kept accurate and up-to-date.
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Storage Limitation: Data is retained only as long as necessary for the purposes for which it is processed.
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Integrity and Confidentiality: Data is processed securely to prevent unauthorized access or loss.
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Accountability: Britsure Services is responsible for demonstrating compliance with these principles.
Data We Collect
We collect information under the following conditions:
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Personal Data for Services: Necessary to provide cleaning services.
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Emergency Data Collection: In emergencies to protect vital interests.
Data collected may include:
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Name
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Address
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Email
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Phone number
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Service preferences
Communication
We use collected data to:
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Provide necessary documentation for customers and employees.
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Process quotations, invoices, and financial information.
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Communicate via phone or email regarding services.
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Share relevant details with suppliers or subcontractors to fulfill service agreements.
Website Privacy
When visiting our website, users may do so anonymously. We collect personal data only when voluntarily submitted, such as through inquiry forms. Data collected via forms is securely transmitted and not stored online.
Data Retention
Data is retained only as necessary:
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Customer Data: Maintained for the duration of the contract and up to three years after to address any potential claims.
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Contact Data: Retained until you opt out of receiving communications.
Your Rights
You have the following rights:
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Access: Request a copy of your data.
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Rectification: Correct inaccuracies.
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Erasure: Request deletion of data, subject to legal obligations.
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Restriction: Limit data processing under certain conditions.
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Objection: Object to specific types of data processing.
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Data Portability: Request transfer of your data to another provider.
To exercise your rights, contact us at info@britsureservices.com.
Data Breaches
Suspected breaches should be reported immediately to the Data Controller. Notifications can be made via email, phone, or in person.
International Transfer of Data
We do not store personal data outside the UK or EEA. All hosted applications and data are secured on GDPR-compliant servers.
Updates to This Policy
We may update this policy periodically. Continued use of our website signifies acceptance of updates.
Thank you for trusting Britsure Services. For inquiries, please contact us at +44 161 543 5595.
